Billing Terms
Welcome to Sinvero!
At Sinvero, we’ve made checkout smooth and secure — just like slipping into your favourite dress. We offer trusted payment options that are convenient for our US customers, so you can shop with complete peace of mind.
Payment Methods
Accepted Payment Methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
Billing Information
Accuracy: You agree to provide accurate, complete, and current purchase and account details for all transactions made on our site. Please promptly update your email address and payment method information to ensure we can successfully complete your transactions and communicate with you as necessary.
Order Confirmation and Invoicing
Order Confirmation: Upon placing your order, you will receive a confirmation email outlining the purchased items, shipping method, and billing details. This email serves as your receipt.
Payment Processing
Authorization: By submitting your payment information, you authorize us to charge the specified amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures.
Failed Transactions: In the event of a failed or declined transaction, we will notify you via email. You will need to provide an alternative payment method to complete your order.
Disputes and Chargebacks
Dispute Resolution: If you experience any issues with your order, please reach out to our customer service team at info@sinvero.com. We are dedicated to resolving any concerns promptly to ensure your satisfaction.
Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you will be responsible for reimbursing us the chargeback amount along with any associated fees.
For More Information:
Address: 8 The Green STE D, Dover, Delaware, United States
E-mail: info@sinvero.com
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM CET. We do our best to reply to your e-mail within 1-2 business days.